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TEDHAIR
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We ship worldwide!

Your orders will be shipped from our warehouses located in either China Mainland or Atlanta, GA, USA. Items in stock are shipped within 24 hours; customized items are shipped within one week.. We ship Monday through Friday, excluding weekends and holidays. You will receive a tracking number once your order shipped.

SERVICEESTIMATED TIMEOrder Processing Time
USPS Priority3-7 Business Days1-2 Business Days
DHL Express2-4 Business Days1-2 Business Days
FedEx Express2-4 Business Days1-2 Business Days

TRACKING YOUR ORDER:

You will receive a confirmation email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

COURIER PHONE NUMBERS:

COURIERPHONEGET HUMAN INSTRUCTIONS
USPS1-800-275-8777Press 0 , then 0, then press 5, then 5, then 2
DHL ExpressVaries by countryClick here for customer support

INCORRECT ADDRESS DISCLAIMER:

It is the responsibility of the buyer to make sure that the shipping address is correct. Orders are generally shipped in the next business day. If you made an error with your shipping address, please contact us at info@tedhair.com before order shipment. If your order has already been processed or has been shipped, we are no longer able to change the address. The only thing we can do is wait to see if the package gets returned to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund. (NOTE: If you upgraded your shipping and the package was returned to us due to an incorrect address, and you would like a refund, you will not be reimbursed for the upgraded shipping fees)

DUTY DISCLAIMER:

Customers are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise you as to how much these fees might be, we recommend that you contact your country's customs office or tax agent for respective charges and rates on a package coming from outside of your country.