Payment & Shipping

We support three kinds of payment, afterpay, paypal, and credit card!

1. Pay With Afterpay

Get it now and pay for it later.

2. Pay With Paypal

You will be redirected to a secure PayPal payment page, where you can confirm and complete your payment by logging in with your PayPal username and password.

You may also choose to “Pay with Debit or Credit Card” without using a PayPal account. Kindly enter your information and click “Pay Now” to complete your payment safely via PayPal.

3. Pay With Credit/Debit Card

Credit cards available for payment are listed above. Please note that TEDHAIR does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please contact your card-issuing bank for information.

Shipping Guide

We ship worldwide!

Your order may be shipped from our warehouse in China or one of our U.S. locations, depending on product availability and your delivery address.

In-stock items are generally processed and shipped within 24 hours. We ship Monday through Saturday, and you will receive a tracking number once your order has been shipped.

Shipping Options

  • FedEx & DHL: 2–4 business days
  • UPS Next Day Air: 1–2 business days
  • Local Pickup: Same day or as soon as 1 hour when items are in stock

U.S. Local Pickup

Need your hair fast? TedHair offers local pickup at 6 U.S. locations:

  • Atlanta
  • Los Angeles
  • New York
  • Chicago
  • Miami
  • Houston

If your selected items are in stock at your preferred location, you can place your order and select an available local pickup location at checkout.

In-stock pickup orders can generally be ready within 1 hour. Please wait for your pickup confirmation before heading to the location.

Product availability may vary by location.

Incorrect Address Disclaimer

It is the buyer's responsibility to make sure that the shipping address provided is correct. Orders are generally shipped by the next business day.

If you made an error with your shipping address, please contact us at customservice@tedhair.com before your order is shipped.

If your order has already been processed or shipped, we may no longer be able to change the address. If the package is returned to us, we can then reship it to the correct address or provide a refund according to our applicable refund policy.

Please note: If you upgraded your shipping method and the package is returned to us due to an incorrect address, upgraded shipping fees are non-refundable.

Duties & Taxes

Customers are responsible for any applicable import duties, customs fees, and local taxes charged by the destination country.

Because these charges vary by country and region, TedHair is unable to determine the exact amount in advance. We recommend contacting your local customs office or tax authority for information about applicable charges and rates for international shipments.

How to Track

You will receive a confirmation email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.